As mentioned in previous post, Kroger continues to advertise on the top right of The Columbus Dispatch they're promotion to give you $25 in Rx Rewards for each prescription you transfer to them by Jan. 31, 2012.
For about the past month, I haven't seen any large ads in the Dispatch where they'd usually list a coupon you could clip out. But they are listing it across the bottom of their weekly sales flyer this week again -- it's in the red starburst off to the right of the flourescent green section that says "We accept most major insurance plans, including EXPRESS SCRIPTS!"
Friends have told me that Kroger is not requiring people to bring in a coupon during this promotion. Just mention it when you are dropping off the prescriptions to be transferred and make sure you pin them down on whether there are any restrictions/limitations -- can you transfer 4 and get $100? can you pick up all 4 on one day? or, like their written policy adopted a few years ago, do they make you pick them up one day at a time if you want to get $25 for each?
Giant Eagle will also accept these ... but with the one-a-day limit on coupons (theirs or a competitor's). And some pharmacists may OK you mentioning the Kroger offer without bringing in the top of the Dispatch or the bottom of the Kroger flyer.
Tuesday, January 17, 2012
Sunday, January 8, 2012
$25 incentive to transfer extended to Jan. 31, 2012
On the top right of the front page of The Columbus Dispatch today (Sunday, Jan. 8, 2012), Kroger ran another ad mentioning their offer to give $25 in Rx Rewards (towards groceries and other items at their stores) for each prescription transferred to them from a competitor.
Similar ads appeared on the front page of the same paper three other days last week. No coupon was run. But you can simply mention the ad and the pharmacy at Kroger should honor it. Giant Eagle (at least the one at Sawmill and Bethel) may still honor you mentioning Kroger's offer -- and match it.es or list of drugs (with Rx #s and the name and phone number of where you're transferring your medications from).
This extends to Jan. 31, 2012, the offer that originally was listed as expiring at the end of November ... and later listed as ending at end of December.
It might help to rip the ad off the front page of the paper and take it with you as sort of a "coupon" to Giant Eagle ... or anywhere else you might ask to accept it / match it -- such as CVS or Meijer.
The Kroger weekly sales flyer this week in the Columbus, OH, area has a pharmacy ad at bottom with green highlight about "We accept major insurance plans, including EXPRESS SCRIPTS!" and a red splash that mentions "Transfer a prescription, get $25 FREE Groceries!" with lots of fine print details including "Additional restrictions and limits apply. See pharmacy for details."
What's with the blitz about EXPRESS SCRIPTS?
You may have noticed the blitz by CVS and Target and Meijer and other pharmacies touting that they accept EXPRESS SCRIPTS -- a prescription benefits company that has lowered what it pays pharmacies so much that Walgreens wisely refused to keep accepting their insurance at the start of 2012. Unlike other things sold at stores, pharmacies do not make a percentage of what you pay or what you pay plus what your health plan's prescription benefit pays. Most of what they are paid is a set dispensing fee per bottle filled. It varies widely -- I've heard of $1 to $2 -- but this latest absurdity of Express Scripts (which prefers to have as few retail competitors as possible so its clients will mail in orders to their mail-order pharmacy).
Expressing displeasure with "Express Scripts" ...
By the way, Express Scripts is the worst pharmacy -- mail-order or otherwise -- that I've ever dealt with. My first displeasure to try them was in the past month. It has taken 3 weeks so far to not get me drugs while they harass my doc about changes they want to make to prescriptions -- demanding an answer of "Deny" for a second one rather than just understand that as a given when they were sent back one that said "Accept" substitution when they sent her two requests. And, even if she sends back the faxed form with "Deny" marked, the next time I mail in a prescription from her for the same drug on their "block and try to switch" list, they'll do the same thing again ... unless she writes "DAW" (Dispense As Written) on there.
Most annoying is that during the 2-week delay, it just shows on their Express-Scripts.com website that it's "Processing." And the Details give no details about which one or two or more are holding up all the rest. Yep, the won't send any until they hear back from the doc about all of them. Absurd! The useless Tier 1 "customer service" reps at Express Scripts who answer your calls aren't allowed to tell you anything except try to placate you with b.s. -- "It looks like everything is going fine. It sometimes takes two or three weeks to fully process an order."
TIP: Besides escaping the voice tree maze/jail with a "zero" (0) followed by a (1), don't waste too much time with that first human voice on the phone. Ask for a supervisor and ask for specifics about which drugs in the order are on the "stop list" and what date things were sent to your physician to request an OK to substitute a different brand or drug or even dosage -- often moving toward a drug manufacturer that they have "agreements" with (maybe getting some kickbacks or better deals -- like with AccuCheck and OneTouch over Bayer's Contour for glucose test strips and lancets -- or where they are trying to punish a big company like Bayer on glucose test sales to extort a better price on other medications where only brand names are available ... or are very popular with physicians).
Unfortunately, many companies and institutions -- including Ohio State University -- have moved from Medco Health and other prescription benefit providers to Express Scripts at the promise of reducing the cost they pay for prescriptions. The way they do this is increasingly squeeze customers so they have fewer choices -- fewer convenient and high-quality places they can go for care and prescriptions and fewer prescriptions that are included on the formulary. Even things as minor as the brand of of glucose testing strips or lancets that will be covered at a 30% co-pay vs. a 50% co-pay is being implemented. So, if I don't want to pay almost double for testing strips, I need to buy new glucose test units and use strips that require a blood sample almost twice as big -- and that requires a deeper/wider puncture that hurts more than twice as much! ;-)
This year, they have started sending confusing letters -- on their own stationery and that of employers -- that say you have to get all of your maintenance prescriptions from Express Scripts "home delivery" service or else you won't qualify for "special value price" on certain medications. Now you have to know that the special value price is only
Similar ads appeared on the front page of the same paper three other days last week. No coupon was run. But you can simply mention the ad and the pharmacy at Kroger should honor it. Giant Eagle (at least the one at Sawmill and Bethel) may still honor you mentioning Kroger's offer -- and match it.es or list of drugs (with Rx #s and the name and phone number of where you're transferring your medications from).
This extends to Jan. 31, 2012, the offer that originally was listed as expiring at the end of November ... and later listed as ending at end of December.
It might help to rip the ad off the front page of the paper and take it with you as sort of a "coupon" to Giant Eagle ... or anywhere else you might ask to accept it / match it -- such as CVS or Meijer.
The Kroger weekly sales flyer this week in the Columbus, OH, area has a pharmacy ad at bottom with green highlight about "We accept major insurance plans, including EXPRESS SCRIPTS!" and a red splash that mentions "Transfer a prescription, get $25 FREE Groceries!" with lots of fine print details including "Additional restrictions and limits apply. See pharmacy for details."
What's with the blitz about EXPRESS SCRIPTS?
You may have noticed the blitz by CVS and Target and Meijer and other pharmacies touting that they accept EXPRESS SCRIPTS -- a prescription benefits company that has lowered what it pays pharmacies so much that Walgreens wisely refused to keep accepting their insurance at the start of 2012. Unlike other things sold at stores, pharmacies do not make a percentage of what you pay or what you pay plus what your health plan's prescription benefit pays. Most of what they are paid is a set dispensing fee per bottle filled. It varies widely -- I've heard of $1 to $2 -- but this latest absurdity of Express Scripts (which prefers to have as few retail competitors as possible so its clients will mail in orders to their mail-order pharmacy).
Expressing displeasure with "Express Scripts" ...
By the way, Express Scripts is the worst pharmacy -- mail-order or otherwise -- that I've ever dealt with. My first displeasure to try them was in the past month. It has taken 3 weeks so far to not get me drugs while they harass my doc about changes they want to make to prescriptions -- demanding an answer of "Deny" for a second one rather than just understand that as a given when they were sent back one that said "Accept" substitution when they sent her two requests. And, even if she sends back the faxed form with "Deny" marked, the next time I mail in a prescription from her for the same drug on their "block and try to switch" list, they'll do the same thing again ... unless she writes "DAW" (Dispense As Written) on there.
Most annoying is that during the 2-week delay, it just shows on their Express-Scripts.com website that it's "Processing." And the Details give no details about which one or two or more are holding up all the rest. Yep, the won't send any until they hear back from the doc about all of them. Absurd! The useless Tier 1 "customer service" reps at Express Scripts who answer your calls aren't allowed to tell you anything except try to placate you with b.s. -- "It looks like everything is going fine. It sometimes takes two or three weeks to fully process an order."
TIP: Besides escaping the voice tree maze/jail with a "zero" (0) followed by a (1), don't waste too much time with that first human voice on the phone. Ask for a supervisor and ask for specifics about which drugs in the order are on the "stop list" and what date things were sent to your physician to request an OK to substitute a different brand or drug or even dosage -- often moving toward a drug manufacturer that they have "agreements" with (maybe getting some kickbacks or better deals -- like with AccuCheck and OneTouch over Bayer's Contour for glucose test strips and lancets -- or where they are trying to punish a big company like Bayer on glucose test sales to extort a better price on other medications where only brand names are available ... or are very popular with physicians).
Unfortunately, many companies and institutions -- including Ohio State University -- have moved from Medco Health and other prescription benefit providers to Express Scripts at the promise of reducing the cost they pay for prescriptions. The way they do this is increasingly squeeze customers so they have fewer choices -- fewer convenient and high-quality places they can go for care and prescriptions and fewer prescriptions that are included on the formulary. Even things as minor as the brand of of glucose testing strips or lancets that will be covered at a 30% co-pay vs. a 50% co-pay is being implemented. So, if I don't want to pay almost double for testing strips, I need to buy new glucose test units and use strips that require a blood sample almost twice as big -- and that requires a deeper/wider puncture that hurts more than twice as much! ;-)
This year, they have started sending confusing letters -- on their own stationery and that of employers -- that say you have to get all of your maintenance prescriptions from Express Scripts "home delivery" service or else you won't qualify for "special value price" on certain medications. Now you have to know that the special value price is only
Saturday, December 3, 2011
Rx coupon worth $25 In The Columbus Dispatch today, page A6
$25 value for TRANSFER of prescription.
Same as coupon described in last blog entry. Half-page advertisement by Kroger Pharmacy with coupon at the bottom.
It expires Dec. 31, 2011. If you don't get the Dispatch and don't get a copy at the newsstand before they sell out or the day is over, you may be able to have the offer met without a coupon -- at least at Kroger and maybe at Giant Eagle (or some of them). Kroger has been advertising the "We make prescription transfers easy" for the past month on billboards, television ads, and radio ads as they go after the Express Scripts members whose insurance coverage for Rx will no longer be welcome at Walgreens after Dec. 31 (Walgreens wouldn't accept the low-ball reimbursement rates of Express Scripts for the upcoming year).
As I've mentioned before, these coupons (and most competitor coupons) are accepted by Giant Eagle, CVS, and Meijer.
For details and limitations, see the fine print at the bottom of the coupon (there's always a lot at the bottom of a Kroger Rx coupon).
Same as coupon described in last blog entry. Half-page advertisement by Kroger Pharmacy with coupon at the bottom.
It expires Dec. 31, 2011. If you don't get the Dispatch and don't get a copy at the newsstand before they sell out or the day is over, you may be able to have the offer met without a coupon -- at least at Kroger and maybe at Giant Eagle (or some of them). Kroger has been advertising the "We make prescription transfers easy" for the past month on billboards, television ads, and radio ads as they go after the Express Scripts members whose insurance coverage for Rx will no longer be welcome at Walgreens after Dec. 31 (Walgreens wouldn't accept the low-ball reimbursement rates of Express Scripts for the upcoming year).
As I've mentioned before, these coupons (and most competitor coupons) are accepted by Giant Eagle, CVS, and Meijer.
For details and limitations, see the fine print at the bottom of the coupon (there's always a lot at the bottom of a Kroger Rx coupon).
Saturday, November 26, 2011
Rx coupon ($25 value) good through Dec. 31 in The Columbus Dispatch today (Saturday, Nov. 26, 2011)
 |
| Find this coupon in The Columbus Dispatch, Saturday, Nov. 26, 2012; Section A, Page 8. |
- $25 gift card at CVS (bring as many coupons as you have prescriptions to transfer; no daily limit or other limits).
- $25 in free groceries at Kroger (credited to your Kroger PlusCard; they usually have strict limits -- one per day and a "lifetime" limit after 5 to 10; however, with Walgreens Express Scripts customers having to find a new pharmacy starting in January 2012, they seem to be relaxing those constraints a bit for now).
- $25 gift card at Giant Eagle (limit of one Rx coupon per day; but you can transfer multiple ones -- let's say 5 -- and then pick them up one per day over 5 to 10 days ... each one with a coupon ... except those that are part of the $4 generics program or free antibiotics program).
The other pharmacies take the Kroger coupons (and any other local competitor's coupons) because they offer to match any competitor's offer. This is detailed at http://matrix.Rx4Less.net .
This is the first coupon I've seen from Kroger in Columbus, Ohio, area that expires Dec. 31, 2011 (rather than Nov. 30, 2011).
Saturday, November 19, 2011
Another $25 Rx coupon in Dispatch today (Page A5)
Same as coupon mentioned two days ago (below):
$25 in FREE GROCERIES
when you transfer
and fill a prescription
(valid through Nov. 30, 2011) .
when you transfer
and fill a prescription
(valid through Nov. 30, 2011) .
Kroger ad appears in The Columbus Dispatch today (Saturday, Nov. 19, 2011) in A section on Page A5.
This is also accepted by Giant Eagle and CVS (at least at locations in Columbus, Ohio, area). Kroger will put this credit on your Kroger Plus Card. Giant Eagle and CVS will provide gift card. For more details on which pharmacies accept competitor coupons and give you the least hassle or limitations (or most hassle/limitations), see http://matrix.Rx4Less.net.
If you have more prescriptions to transfer than you have coupons, ask the pharmacist at Kroger or Giant Eagle if they will honor this special without a separate coupon for each. Some of their pharmacists have indicated they will do so (especially because Kroger is advertising the offer on bulletin boards and at the top right of The Dispatch on days there is no coupon included in the paper). For the rest of this year and through January, expect to see more Rx coupons and stores being more open to taking more than one a day (at least at some Kroger locations; Giant Eagle is sticking with one a day -- even of their own).
For those of you who are Express Scripts customers who were using Walgreens but won't be able to do so any more starting in January, see suggestions for finding a new Rx home (and getting some incentives to shop around) from earlier blog entry:
Thursday, November 17, 2011
$25 Rx coupon in Thursday Dispatch (good at Kroger, Giant Eagle & CVS)
$25 in FREE GROCERIES when you transfer and fill a prescription (valid through Nov. 30, 2011).
Kroger ad appears in The Columbus Dispatch today (Nov. 17, 2011) on Page B3.
This is also accepted by Giant Eagle and CVS (at least at locations in Columbus, Ohio, area). Kroger will put this credit on your Kroger Plus Card. Giant Eagle and CVS will provide gift card.
Kroger ad appears in The Columbus Dispatch today (Nov. 17, 2011) on Page B3.
This is also accepted by Giant Eagle and CVS (at least at locations in Columbus, Ohio, area). Kroger will put this credit on your Kroger Plus Card. Giant Eagle and CVS will provide gift card.
Tuesday, November 15, 2011
$25 to transfer Rx to Kroger or Giant Eagle (without coupon)
It's back!
What's better than an Rx coupon that gives you free groceries, a free gift card, or some other incentive for transferring your prescription?
--> An incentive where no coupon is even required. Just mention the advertised deal when you are asking to have a prescription transferred and filled.
[Kroger is advertising the deal in Columbus, Ohio, but Giant Eagle stores in the area will match it! If your pharmacist won't, ask her/him to contact their Pharmacy District Manager who told me today that they would match the offer -- without a coupon.]
This week, Kroger brought back their "no coupon needed" incentive for you to transfer prescriptions from competitors (especially Walgreens -- which on Jan. 1, 2012, will no longer honor Rx insurance from Express Scripts or Medco Health which is merging with Express Scripts).
The top right of the front page of The Columbus Dispatch on Monday, Nov. 14, 2011, featured a Kroger ad that said you can get $25 in FREE GROCERIES when you transfer and fill a prescription at a Kroger Pharmacy (See store for details).
A similar message recently began appearing on billboards in the area -- as shown at right (this one on an electronic board on Henderson Road). Fine print mentions "Limited time offer. Limitations apply."
Before the return of the "no coupon required" advertising on Monday, there were two full-page ads by Kroger in The Columbus Dispatch that did feature coupons. So, if you prefer to transfer your prescriptions to some place more likely to want you to hand them a competitor's coupon for them to match (like CVS -- yes, they will match competitor Rx coupons), get ahold of a paper from either:
The advertisement in The Columbus Dispatch (on back of A section last week -- on Thursday, Nov. 10, 2011) mentions:
More Rx coupons are likely to turn up during November, December and January from many pharmacies as they vie to take away the biggest share of customers from Walgreens -- especially in areas where Walgreens has a larger presence than they do in Columbus.
If you are a Walgreen's customer and are moving all of your prescriptions, you may want to do so gradually or try out a few different pharmacies -- perhaps split them up between CVS, Giant Eagle and Kroger ... but be sure you take your entire list of medications (prescription and over-the-counter) to each pharmacy so they can watch out for dangerous interactions as your doctors prescribe new meds later.
If you've been a faithful Walgreens customer who is becoming a "free agent," make sure you get some sort of "gift" -- gift card, free groceries, and/or discount on gas -- for giving a new pharmacy a chance to impress you (or not).
Many in the area will be vying for your patronage. And they may make exceptions to their usual "daily limit" or "lifetime limit." CVS (most locations) do not impose a limit. Giant Eagle and Kroger both have had a "one a day limit" (at least in the past). Kroger will sometimes impose a "lifetime limit" -- banning people from receiving any further Rx transfer credits on their KrogerPlus Card ever again (ask for a written copy of their current policy -- as they agreed to make available after the Better Business Bureau helped mediate consumer complaints. Giant Eagle, although they will only let you use one Rx coupon per day, is fine if you want to transfer 5 prescriptions all at once and then pick up those prescriptions in 5 separate visits over 5 to 9 days.
How do you get your "free groceries"?
TIPS:
In case you're having to shop around because of changes in whether your favorite pharmacy will still accept your Rx insurance, let me share some tips with you that may be helpful.
I've tried many pharmacies (all listed at http://matrix.Rx4Less.net ) and have been happiest with these pharmacies in Columbus area:
What makes them better?
It's not just that these have been the best about being friendly and professional about my need to transfer prescriptions back and forth frequently -- to allow me to use Rx coupons (to help me afford the $2,000+ I spend on Rx co-pays annually ... which I know will go up to at least $2,500 in 2012 with Rx plan changes).
It's also because most of the pharmacists who work there most often are among the most customer-friendly ones I have encountered and they are especially friendly, helpful and knowledgeable -- always willing to take time to patiently go over questions about medications and cheaper, equally-effective options that might exist that can be brought up with my physician. Also, most of the pharmacy interns and pharmacy techs who work there better measure up to high standards of customer service -- more so than any Kroger or Meijer pharmacy I ever visited.
Another thing to keep in mind is that you shouldn't judge a pharmacy by its brand name. My favorite pharmacy changed from being Target on Sawmill to the Giant Eagle on Powell Road when my favorite pharmacist moved there to be manager. Although two of my favorite pharmacists were at the same CVS near my home, one left about 6 months ago and the other is retiring this month. There's another CVS even closer to my home but I've had bad experiences with some rude pharmacy staff there. So it's worth driving further to a location where I know I'll be treated better. With Giant Eagle, I tried the Market District location's pharmacy while I was shopping there more often right after its newly-remodeled store opened. But their pharmacy interns and techs (and some pharmacists) were not very good at customer service (unfortunately, the type of people who make good pharmacists don't always have the best people skills). So try multiple brands to see which you like best for policy and how quickly they can help you (how long the wait; how overworked their staff) and whether you find their pharmacists to be friendly, helpful and knowledgeable (or whether they mostly just have young faces in those white coats -- faces that change almost as often as you bring in a new prescription ... which could mean it's a "burn 'em & churn 'em" operation that's trying to keep costs down and pay low wages and run off the more experienced pharmacists who would make more and know more).
Hope you found something helpful.
-Tom
What's better than an Rx coupon that gives you free groceries, a free gift card, or some other incentive for transferring your prescription?
--> An incentive where no coupon is even required. Just mention the advertised deal when you are asking to have a prescription transferred and filled.
[Kroger is advertising the deal in Columbus, Ohio, but Giant Eagle stores in the area will match it! If your pharmacist won't, ask her/him to contact their Pharmacy District Manager who told me today that they would match the offer -- without a coupon.]
The top right of the front page of The Columbus Dispatch on Monday, Nov. 14, 2011, featured a Kroger ad that said you can get $25 in FREE GROCERIES when you transfer and fill a prescription at a Kroger Pharmacy (See store for details).
A similar message recently began appearing on billboards in the area -- as shown at right (this one on an electronic board on Henderson Road). Fine print mentions "Limited time offer. Limitations apply."Before the return of the "no coupon required" advertising on Monday, there were two full-page ads by Kroger in The Columbus Dispatch that did feature coupons. So, if you prefer to transfer your prescriptions to some place more likely to want you to hand them a competitor's coupon for them to match (like CVS -- yes, they will match competitor Rx coupons), get ahold of a paper from either:
- Sunday, Nov. 13, 2011 (back page of A section); usually available throughout the week at Giant Eagle locations and many bookstores. (Don't bother looking at the one on Sawmill at Bethel; I bought the last 5 they had this morning. Sorry.)
- Thursday, Nov. 10, 2011 (back page of A section); shown below.
- ALERT! Your insurance plan may force you to change pharmacies!
- If your pharmacy can no longer accept your prescription insurance, Kroger is here to help.
- We accept thousands of insurance plans.
More Rx coupons are likely to turn up during November, December and January from many pharmacies as they vie to take away the biggest share of customers from Walgreens -- especially in areas where Walgreens has a larger presence than they do in Columbus.
If you are a Walgreen's customer and are moving all of your prescriptions, you may want to do so gradually or try out a few different pharmacies -- perhaps split them up between CVS, Giant Eagle and Kroger ... but be sure you take your entire list of medications (prescription and over-the-counter) to each pharmacy so they can watch out for dangerous interactions as your doctors prescribe new meds later.
If you've been a faithful Walgreens customer who is becoming a "free agent," make sure you get some sort of "gift" -- gift card, free groceries, and/or discount on gas -- for giving a new pharmacy a chance to impress you (or not).
Many in the area will be vying for your patronage. And they may make exceptions to their usual "daily limit" or "lifetime limit." CVS (most locations) do not impose a limit. Giant Eagle and Kroger both have had a "one a day limit" (at least in the past). Kroger will sometimes impose a "lifetime limit" -- banning people from receiving any further Rx transfer credits on their KrogerPlus Card ever again (ask for a written copy of their current policy -- as they agreed to make available after the Better Business Bureau helped mediate consumer complaints. Giant Eagle, although they will only let you use one Rx coupon per day, is fine if you want to transfer 5 prescriptions all at once and then pick up those prescriptions in 5 separate visits over 5 to 9 days.
How do you get your "free groceries"?
- At Kroger, the $25 is added to your KrogerPlus Card (that lets them track how many times you get Rx Rewards so they can cut you off some day if you hit their arbitrary lifetime limit; or you just annoy them or whatever).
- At Giant Eagle, they'll give you gift cards -- one $20 one and one $5 one probably (they have pre-printed Rx gift cards in those denominations).
- At CVS, they'll give you a $25 gift card. (If you're redeeming more than one coupon at a time, some pharmacists/techs will be able to put the multiple $25 amounts on a single card.)
TIPS:
In case you're having to shop around because of changes in whether your favorite pharmacy will still accept your Rx insurance, let me share some tips with you that may be helpful.
I've tried many pharmacies (all listed at http://matrix.Rx4Less.net ) and have been happiest with these pharmacies in Columbus area:
- CVS (especially the one on Henderson Road) and
- Giant Eagle (especially the one on Powell Road and the one at corner of Sawmill Road and Bethel Road).
What makes them better?
It's not just that these have been the best about being friendly and professional about my need to transfer prescriptions back and forth frequently -- to allow me to use Rx coupons (to help me afford the $2,000+ I spend on Rx co-pays annually ... which I know will go up to at least $2,500 in 2012 with Rx plan changes).
It's also because most of the pharmacists who work there most often are among the most customer-friendly ones I have encountered and they are especially friendly, helpful and knowledgeable -- always willing to take time to patiently go over questions about medications and cheaper, equally-effective options that might exist that can be brought up with my physician. Also, most of the pharmacy interns and pharmacy techs who work there better measure up to high standards of customer service -- more so than any Kroger or Meijer pharmacy I ever visited.
Another thing to keep in mind is that you shouldn't judge a pharmacy by its brand name. My favorite pharmacy changed from being Target on Sawmill to the Giant Eagle on Powell Road when my favorite pharmacist moved there to be manager. Although two of my favorite pharmacists were at the same CVS near my home, one left about 6 months ago and the other is retiring this month. There's another CVS even closer to my home but I've had bad experiences with some rude pharmacy staff there. So it's worth driving further to a location where I know I'll be treated better. With Giant Eagle, I tried the Market District location's pharmacy while I was shopping there more often right after its newly-remodeled store opened. But their pharmacy interns and techs (and some pharmacists) were not very good at customer service (unfortunately, the type of people who make good pharmacists don't always have the best people skills). So try multiple brands to see which you like best for policy and how quickly they can help you (how long the wait; how overworked their staff) and whether you find their pharmacists to be friendly, helpful and knowledgeable (or whether they mostly just have young faces in those white coats -- faces that change almost as often as you bring in a new prescription ... which could mean it's a "burn 'em & churn 'em" operation that's trying to keep costs down and pay low wages and run off the more experienced pharmacists who would make more and know more).
Hope you found something helpful.
-Tom
Questions?
Corrections?
Updates?
Corrections?
Updates?
You can reach me at:
RxCoupons @ Gmail.com
Subscribe to:
Posts (Atom)